New external aquarium filter
Intelligent electronics ensure clean water in the aquarium

Deizisau, April 2020 – EHEIM has developed a new, intelligent aquarium filter that can be programmed and controlled wirelessly via smartphone, tablet or PC/MAC. The electronics monitor everything.

Aquatics is a fascinating hobby and, if you maintain your aquarium properly, you can enjoy a wonderful underwater world. This is only possible with good technology and the aquarium filter, invented by Gunther Eheim more than 60 years ago, plays one of the most important roles.

Over the years, aquarium filters have become increasingly sophisticated and technically complex. Now EHEIM has released an electronic external filter which offers everything an aquarium enthusiast could wish for. The professionel 5e, has an integrated WLAN function and can be individually programmed and controlled wirelessly – using a smartphone, tablet or PC/MAC. You do not need an extra app.

The electronics are designed to monitor all functions and keep the water flow constant. Faults are automatically corrected, air locks under the filter head are expelled and the degree of contamination is also subject to constant monitoring. The electronic flow regulation system ensures that the cleaning intervals for the biological filter material are significantly extended and, when the filter needs cleaning, a message is automatically sent to the e-mail address stored by the aquarium owner.

The functions of the new filter can be set to individual requirements. You can choose between constant flow, bio mode, pulse mode and manual mode. In constant mode, the electronics detect increasing contamination in the filter and automatically readjust to the set output. This guarantees permanently constant flow rates and long intervals between cleaning. In bio mode, two alternating flow rates (day/night) can be set and, in pulse mode, the electronics ensure a natural, alternating flow.

It is also possible to link the filter to other devices - e.g. a corresponding lighting control (EHEIM LEDcontrol+). When all programming is complete, the WLAN connection can be deactivated.

"EHEIM.digital is EHEIM’s new platform for intelligent devices. Customers can look forward to future-proof and innovative products. This is only the beginning" says Ibrahim Mefire Kouotou - managing director for EHEIM.

There are four professionel 5e models for aquariums from 180 to 700 litres, including a thermofilter (600T) with integrated heater. Three models are suitable for both freshwater and marine but the thermofilter is suitable for freshwater only.

EHEIM represented at the China International Pet Show (CIPS) in Shanghai

Deizisau, November 2019 This year, from the 20th to the 23rd of November, EHEIM was represented at the largest trade fair for pet and aquarium supplies in the Asia-Pacific region.

As one of the world's leading suppliers in the aquatics market and with exports to over 60 countries, it is important for EHEIM to attend the China International Pet Show (CIPS). For the pet industry, the fair is the largest and most efficient platform for developing the Chinese and Asian markets and beyond.

Almost everything for the pet market was presented at the CIPS in Shanghai - from equipment for small animals and aquatics to animal care products and medicines for pets of all kinds. This year, 1,500 international exhibitors were present on 130,000 m² of exhibition space with thousands of visitors attending from all over the world.

The EHEIM booth, located in hall 6.1, 6B4-80, was in partnership with a Chinese wholesaler but the presentation was typically EHEIM. Many customers from the Asia-Pacific region had announced their visit, as well as customers from Europe and the USA, resulting in an interesting global exchange of information.

In order to promote this exchange of information and ideas, EHEIM invited their customers to attend an evening at the international dinner, where customers were presented with current activities, strategies and new products.

Deizisau, November 2019 – In a survey conducted by the German Institute for Product and Market Evaluation, EHEIM achieved the highest customer satisfaction for pond accessories and was awarded the Plus X Award.

In Spring, Focus Money and Deutschland Test awarded EHEIM the ‘customer favourite’ award as one of the most popular brands in Germany. Shortly afterwards, the company received the "Trophée d'argent" from the French Animal Distribution Magazine for their aquatic accessories followed by the renowned "World Branding Award" as "Brand of the Year". Now EHEIM have achieved the "highest customer satisfaction" for their pond accessories and have been awarded the "Plus X Award". The pond accessories include a variety of pumps, filters, UVC clarifiers, pond aerators, sludge extractors (pond vac) and pond heaters.

The "Plus X Award" has been in existence for sixteen years and is regularly presented to the best brands and products in the world. It is considered the largest international innovation award for technology, sports and lifestyle products that have at least one "Plus X" factor. The Plus X Award offers seven seals of quality for Innovation, High Quality, Design, Ease of Operation, Functionality, Ergonomics and Ecology as well as selected special awards including the "Highest Customer Satisfaction" category.

Customer satisfaction is determined by two questions: How reliable is a brand promise and how satisfied are Germans with a brand after the purchase? In July 2019, the German Institute for Product and Market Evaluation launched a major survey on this subject and, in order to achieve a neutral opinion, men and women aged 20 to 65 from all federal states across the country were asked which brands and products they were particularly satisfied with. The pollsters evaluated 3147 valid votes and identified those manufacturers who, from the consumers' point of view, keep their promises by offering high-quality products and an exceptionally satisfactory service.

A total of 73 brands received awards this year. The categories cover the most diverse industries and product groups from e-bikes, smartphones, watches, fashion, cosmetics and many more - including pond accessories. EHEIM has received the Plus X Award for "Highest customer satisfaction" in this category.

"This award confirms, once again, that our own claim of offering the best quality and reliability is endorsed by our customers and that we, as one of the world's most significant aquatics suppliers, also set standards in the garden pond sector with the quality label 'Made in Germany'", says EHEIM Managing Director Ibrahim Mefire Kouotou.

Made in Germany
Commitment to high quality and sustainability

Deizisau, August 2019 – In connection with the company's 70th anniversary, EHEIM reaffirms its commitment to quality and its international reputation under the banner "Made in Germany".

EHEIM, developed 70 years ago from humble beginnings, is now the world’s leading manufacturer of external aquarium filters.  Today, the company group is probably the best known supplier of aquariums, aquarium technology, equipment and accessories. The EHEIM name has become an international brand generally synonymous with high quality. The standard “Made in Germany” also plays an important role.

In 1887, the British decided that German products had to bear their country of origin because they pushed inferior imitations onto the British market but, with time, German products improved significantly and "Made in Germany" finally developed into a quality symbol with the highest reputation in the world. This is still true today.

The legal prerequisite for the "Made in Germany" label is that essential parts of the manufacturing process - such as development, design, production and quality assurance - take place in Germany.

Over 80% of all EHEIM products are fully developed and manufactured in Germany. A small percentage of products are developed and manufactured in other EU countries, but every detail is meticulously examined and monitored in Germany where EHEIM guarantees the best materials, skill and precision. The official warranty is generally valid for 2 to 3 years with a 10 year spare part availability guarantee.

The EHEIM professionel 4+ external filter is a typical example of "Made in Germany". It offers cutting-edge technology for the most demanding requirements and is developed and manufactured in-house, from the injection moulded parts to the coil and various switches. Only a few components are bought in to be adapted and built into the assembled filter. There are final inspections and safety tests (CE, VDE, GS, EAC, etc.) to ensure only fully functional products leave the factory.

The label "Made in Germany" not only contributes to customer satisfaction, but also to sustainability as the products are designed for reliability, functionality and optimum safety, ensuring a long service life. There are also constant improvements in terms of energy efficiency and, with EHEIM at the forefront, new products with higher efficiency and lower power consumption are constantly being introduced into the market. Digital controls optimize performance and for aquarium lighting, for example, only energy-saving LED light is used. Environmental friendliness and sustainability also play a major role in the production itself as only the highest quality, clean materials are used. There is very little waste at our production facilities as we aim to recycle all surplus materials.

The environmental agency, Grüner Punkt, recently re-certified EHEIM because of their considerable savings in energy, resources and emissions. There is also the issue of safety: safety is one of the most important criteria, especially for electrical products such as filters, pumps, etc. that come into contact with water and also for aquariums, due to their size and weight. EHEIM guarantees absolute reliability.

Our objective to always offer our customers the best, has made EHEIM one of the most important suppliers of aquariums and upholds the quality standard "Made in Germany" all over the world. Recently, EHEIM once again won the "World Branding Award" as Brand of the Year.

EHEIM Managing Director Ibrahim Mefire Kouotou has been appointed to the Senate of Economy

On July 1st, 2019 Ibrahim Mefire Kouotou became a Senator in the Senate of the German Economy. The appointment was presented by Honorary General Consul Dieter Härthe in the Bundespressehaus, Berlin

The Senate of the Economy is a select circle of individuals from business, science and society who are particularly aware of their responsibility towards the state and society. Together they contribute to the implementation of the common good goals of sustainability, with regard to an ecosocial market economy at national and international level.

Many experts from different disciplines are initiators and honorary senators, e.g. Jean-Claude Juncker, Prof. Dr. Jürgen Rüttgers as well as scientists, business leaders and politicians across all party lines. They underpin the Senate's objectives.

These goals also include "... ecological sustainability for the preservation of people, nature and the environment for future generations; economic sustainability for the creation of sustainable fundamentals for acquisition and prosperity; social sustainability with regard to a future-proof, livable society that enables the fair participation of all its members ...", as stated in the statutes.

The ethical principles of the Senate shall also form the basis and guideline for the economic actions of the members of the Senate. Fairness and partnership in business life as well as the social competence of entrepreneurs and executives, characterise the work of the Senate.

„I am delighted to have been appointed to the Senate of Economy and see it as an honour and special distinction for our company and my work," said Mefire Kouotou after the award ceremony. „I fully share the values and goals and will do my utmost to achieve them wherever I can."

Deizisau, July 2019

Customer favourite 2019

EHEIM once again awarded "Brand of the Year”

Deizisau, August 2019 – After receiving the award two years ago, EHEIM has once again been awarded the renowned "World Branding Award" as "Brand of the Year" 2019. The award ceremony took place on 3 July 2019 in the throne room of the Vienna Hofburg.

The World Branding Awards are particularly prestigious international awards given to global and national brands for their work and achievements. It is organised by the World Branding Forum (WBF), a registered worldwide non-profit organisation based in London.

In this year's "Animalis Edition", selected brands from 38 countries were awarded the title "Brand of the Year". These are brands in pet, aquatic and other animal sectors and include various manufacturers of pet food, pet supplies as well as pet shops. In addition, non-profit animal protection organizations are among the winners.

EHEIM received the "Brand of the Year 2019-2020" award for Germany and the Managing Director, Ibrahim Mefire Kouotou, was presented with the award at a ceremony in the Throne Room of the Vienna Hofburg on 3 July. As he did two years ago, Mr Mefire praised the mutual trust and cooperation EHEIM has with customers in Germany and all over the world and emphasised the global importance of EHEIM for the aquatic industry. Mr Mefire also thanked the EHEIM employees: "It is thanks to their skills and commitment that EHEIM is such a respected company and has now been repeatedly named Brand of the Year". He stressed: "The prize is dedicated to all of you".

The winners of the "Brand of the Year" awards are selected in three different ways: Brand evaluation, consumer market research and public online voting. Consumer opinion accounts for 70 percent of the final vote, therefore, brands must have developed a close relationships with their customers to stand a chance of winning. In total, more than 95,000 pet and animal lovers from around the world voted for over 1,000 brands this year.

The aim of the World Branding Forum is to raise brand standards worldwide. The non-profit organization develops, manages and supports a variety of programs in research, development, education, recognition, networking and public relations. It organizes and sponsors various informative and educational programs and col-laborates with leading universities and museums.

From repairing and producing toys to developing the most important innovations for aquariums

Deizisau, June 2019 - With the invention of the aquarium suction filter, EHEIM made aquatics what it is today: a hobby for broad sectors of the population and millions of fish lovers worldwide.

The fascinating underwater world of colourful exotic fish, hustlng and bustling between plants or corals, creating wonderful land-scapes in the aquarium, would probably never have happened had Gunther Eheim not implemented his ingenious idea.

Approximately 100 years ago, the first exotic ornamental fish came to Europe but could only be kept under the most difficult and basic conditions. Eheim’s story began in 1949, when the Basic Law of the Federal Republic of Germany was enacted. At that time the young engineer Gunther Eheim founded his first company in Ess-lingen, near Stuttgart, for the "repair and production of technical toys". Gunther’s office was his father-in-law’s veranda where he repaired and rebuilt model railways. Later the company moved to Deizisau, only a few kilometres away, where EHEIM still has its headquarters today.

In 1953 EHEIM presented its first model trolleybus, which is still legendary today. Although this became a bestseller, the break-through only came with a model railway water tower system incor-porating an innovative watertight centrifugal pump with a magnetic coupling - designed specifically for this purpose.

The idea of combining this special centrifugal pump with a canister eventually led to the development of a suction filter for aquariums. Aquarium water could finally be cleaned automatically and the first EHEIM filter system went into production in 1963. As early as 1971, 100,000 EHEIM aquarium filters were in use worldwide and ten years later they were being produced in a 10,000 m² factory.
Further inventions and innovations were added in quick succes-sion. First a new generation EHEIM filter with synchronous motor technology was developed in 1981, then, in 1985, a new product range for the garden pond. Further internal and external filter mod-els followed and, in the 1990s, the EHEIM professionel and EHEIM ecco filter ranges were introduced, both of which have developed into highly efficient energy-saving appliances.

In 1993 EHEIM acquired the aquarium construction company Mül-ler & Pfleger (mp) in Rockenhausen (Rhineland-Palatinate) in or-der to expand the entire aquarium sector. This enabled EHEIM to offer both fresh and marine water aquariums and aquarium com-binations in various sizes and designs. In addition, the shop fitting service "shopDesign" was created for the specialised pet and aquatic trade.

In 2002, EHEIM also bought the Jäger company in Wüstenrot  (near Heilbronn). In the 1960’s, the engineer Eugen Jäger, in a similar way to Gunther Eheim, helped to improve the aquatic hob-by with his invention of the “Jäger” adjustable aquarium heater. Over the years, the legendary heater has been continuously im-proved - right up to today's electronically controlled EHEIM ther-mocontrol-e.

The power of innovation continued into the 2000s when the new internal and external filter ranges, with increased performance ef-ficiency, were introduced. Two prime examples were the new EHEIM internal aquaball filter, which was promptly awarded the "Red Dot" design prize in 2002 and, in 2006, the EHEIM professio-nel 3e - introduced as the world's first electronic external filter to be controlled by computer. Many other new products were added, such as air pumps, flow pumps, UV clarifiers with special technol-ogy and protein skimmers, etc.

In addition, new aquariums and aquarium combinations were cre-ated with interesting, sometimes avant-garde designs, including the incpiria and incpiria marine in 2012/13.
From 2014, new LED lighting concepts for freshwater and marine aquariums were developed in the company's own lighting laborato-ry. The new EHEIM LEDcontrol+ wireless lighting control, for use with a smartphone, tablet or PC (a typical example of increasing digitalization) recently came onto the market.

Today, EHEIM offers aquariums and aquarium combinations for fresh and marine water as well as aquarium lighting and control, internal and external filters, aquarium heaters, UV clarifiers, air pumps, flow pumps, skimmers, CO2 systems, mechanical, biolog-ical, adsorptive and chemical filter media, pond products, various cleaning accessories, automatic feeders, installation sets and, since 2014, food and water treatment as an extension to complete the range.

EHEIM has received many awards including the Red Dot Design Award as well as other design and innovation prizes. At the Animal Expo in Paris 2018, EHEIM received the bronze medal for the new incpiria aquarium combination for innovation & design. In addition, Animal Distribution Magazine awarded EHEIM the ‘Animal Chal-lenge Award’ as ‘Best Supplier of the Year’ in 2 categories. The new electronic LEDcontrol lighting control also won the gold medal in 2017 and the WBF awarded EHEIM the renowned "World Branding Award" as "Brand of the Year".

The spirit of invention is deeply rooted at EHEIM where new ideas, new products and further developments are constantly emerging. The aim is to offer aquarium enthusiasts the best, highly developed innovations and to set trends with progressive technologies, whilst ensuring high quality and safety requirements are met. This is why the majority of products are produced in Germany -  EHEIM and "Made in Germany" are almost synonymous. Easy handling, good design and high performance are always on the agenda, especially in terms of energy efficiency, environmental friendliness and sus-tainability. When it comes to production - EHEIM is at the forefront.

Gunther Eheim, who died in 2013 at the age of 93, was one of the pioneers of the twentieth century. A brilliant engineer and a typical tinkerer and inventor. From the smallest beginnings 70 years ago, he became the world's leading manufacturer of aquatic products. Today, the EHEIM Group is probably the best-known supplier of aquariums, aquarium technology, equipment and accessories. The EHEIM brand has become an international term and is generally equated with high quality. Gunther Eheim's ambition throughout his life was to be better and more reliable than others. Following this maxim, after a change of management in 2016,  Ibrahim Mefire Kouotou, a business economist and marketing specialist born in Cameroon, became the new EHEIM managing director. Gunther Eheim recognized Mr Mefire’s talent and originally hired him as the marketing manager.

Dear valued Customer,

We have established that with the LED Power Supply Unit 4203210 sold between 2014 and 2016, an overloading of the lamp lead and connector may occur in rare cases. Overloading can cause the charring of the lead wire insulation which could cause a fire as a result.

In the event of you owning an LED Power Supply Unit 4203210, please check its production date as shown on the illustration provided.

The production data of the power supplies involved are as follows: MFD140501, MFD141002, MFD141204 and MFD150402. These were sold at pet shops and building supplies/garden centers with zoological departments.

In the event of the EHEIM powerLED light having fallen into aquarium water, further use should be discontinued. Should this be the case, please contact EHEIM’s customer service.

To avoid further malfunctions, we recommend ensuring sufficient ventilation underneath the aquarium cover. Efficient ventilation can be provided by opening the aquarium cover. Please leave the cover open, until you have received the new replacement power supply unit from EHEIM.

In the event of you owning an affected power supply unit, please contact the EHEIM Service in your country immediately, of which the respective contact details can either be found on the warranty certificate of your product or on www.eheim.com/en_GB/service/service-centers.

For questions please call our service team at +49 7153 7002 183, Mon-Thurs from 7:30 am to 6:00 pm, and Fridays between 7:30 am and 2:00 pm.

Alternatively you can send an e-mail to eheim.service@eheim.de.

We thank you for your valued cooperation and sincerely apologize for any inconvenience.

EHEIM GmbH & Co. KG, Plochinger Strasse 54, 73779 Deizisau, Germany
www.eheim.com

 

The new EHEIM rapidCleaner removes algae and dirt quickly and effectively from aquarium glass panes. The precision cut with extra long durability of the rustproof blade with eight centimeter large working width provides easy and effective cleaning of interior aquarium panes. The integrated silicone protection prevents cutting into the glass bonding.

The scope of delivery contains an unbreakable glass fibre bar and a blade with a blade protection. The EHEIM rapidCleaner is for fresh and marine water
aquariums.

Additional accessories (easily exchangeable by click system):

EHEIM cleaning sponge
Cleaning sponge for aquarium panes suitable for EHEIM rapidCleaner. Removes algae and dirt quickly and effectively from aquarium glass panes.

EHEIM cleaning sponge 90°
90° cleaning sponge for aquarium panes suitable for EHEIM rapidCleaner. Gets in those hard to reach areas like corners. Removes algae and dirt quickly and
effectively from aquarium glass panes.

EHEIM algae brush
Algae brush for aquariums suitable for EHEIM rapidCleaner. For the safe removal of thread algae and cleaning of aquariums.

EHEIM replacement blade
Replacement blade suitable for EHEIM rapidCleaner.

On EHEIM
The EHEIM company group, with headquarters in Deizisau near Stuttgart, is a mediumsized family company with subsidiaries in the aquatic, pond, aviation and commercial construction industries. Central to this is the aquatics group and, with operations in Europe and Asia, it is one of the leading manufacturers in the pet industry and the global leader in the aquarium filter sector. The aquatic ranges include aquariums, aquarium technology and filter systems as well as fish food and water care products. In addition, the company offers a new pond range and shop fitting equipment for specialist pet shops. In the aviation division, EHEIM operates the business charter company SFD (Stuttgarter Flugdienst). The property construction subsidiary, Intek, is represented by two sites in Germany where the company plans, manufactures and installs interior fittings systems and building fixtures, specializing in system partition walls and system cabinets.

Press contact:

Marius Dittert
EHEIM GmbH & Co. KG
Eisenbahnstr. 42
73207 Plochingen, Germany
Tel:  +49 (0) 7153 99557 – 722   
Fax: +49 (0) 7153 99557 – 733
E-Mail: marius.dittert@eheim.de
Internet: www.eheim.com

Nadine Gebhart
EHEIM GmbH & Co. KG
Eisenbahnstr. 42
73207 Plochingen, Germany
Tel:  +49 (0) 7153 99557 – 721  
Fax: +49 (0) 7153 99557 – 733
E-Mail: nadine.gebhart@eheim.de
Internet: www.eheim.com

As one of the leading manufacturers in the pet and aquatic market and the global leader with their range of external filters, EHEIM has always had a
close relationship with Interzoo visitors, especially the German retailers; however, in recent years EHEIM’s growth markets have shifted further afield and the company has made the decision to invest in developing International markets.

EHEIM Managing Director Gebhard Wagenblast commented „I consider Interzoo to be a first class trade fair on an international level; however, we have decided to invest our planned budgets for 2016 in new growth areas. Among our strategic investments this year, we plan to be present at all local trade fairs in Europe as well as in the USA and Asia. Furthermore we are working full steam to complete our new pond portfolio including new technical products and accessories.”

EHEIM Sales Director Gebhard Mang adds: „In Germany we are in close contact with all of our relevant retailers via our direct distribution and the same applies for all of our international wholesalers. In future we wish to meet potential new business partners from countries that would not necessarily visit Interzoo, therefore developing and increasing our brand awareness outside of Germany and Europe.”

On EHEIM
The EHEIM company group, with headquarters in Deizisau near Stuttgart, is a medium-sized family company with subsidiaries in the aquatic, pond, aviation and commercial construction industries. Central to this is the aquatics group and, with operations in Europe and Asia, it is one of the leading manufacturers in the pet industry and the global leader in the aquarium filter sector. The aquatic ranges include aquariums, aquarium technology and filter systems as well as fish food and water care products. In addition, the company offers a new pond range and shop fitting equipment for specialist pet shops. In the aviation division, EHEIM operates the business charter company SFD (Stuttgarter Flugdienst). The property construction subsidiary, Intek, is represented by two sites in Germany where the company plans, manufactures and installs interior fittings systems and building fixtures, specializing in system partition walls and system cabinets.

Press contact:

Marius Dittert
EHEIM GmbH & Co. KG
Eisenbahnstr. 42
73207 Plochingen, Germany
Tel: +49 (0) 7153 99557 – 722
Fax: +49 (0) 7153 99557 – 733
E-Mail: marius.dittert@eheim.de
Internet: www.eheim.com

Nadine Gebhart
EHEIM GmbH & Co. KG
Eisenbahnstr. 42
73207 Plochingen, Germany
Tel: +49 (0) 7153 99557 – 721
Fax: +49 (0) 7153 99557 – 733
E-Mail: nadine.gebhart@eheim.de
Internet: www.eheim.com

EHEIM has been honoured with the Plus X Award for their high-end aquarium incpiria. Sascha Weidisch, the product manager responsible for the incpiria & authorized representative of the EHEIM subsidiary, had the pleasure to receive the award for “Most Innovative Brand 2015“ in the “Pet Supplies“ category. He was accompanied by Müller + Pfleger managing director Peter Schmuck and EHEIM marketing manager Marius Dittert.